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Financial Management Insurance 877-955-3722
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    Protecting your privacy is important to us, and at First State Community Bank, we take measures to ensure your information is secure. We are dedicated to preventing unauthorized access to customer information and are committed to taking appropriate action to protect against fraud.

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    Enhanced Security Features for You

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    Card lock & Card controls

    Temporarily deactivate and reactivate your card through our digital banking tools to protect your funds from unauthorized use if it's lost or stolen. Set up alerts to track card activity. 

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    Credit Score Monitoring

    Get FREE Access to your Credit Score to understand your current position and proactively spot potential trouble.

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    Money Management

    Link External Accounts to see your full financial picture and keep track of your transaction history. 

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    Check Fraud Prevention

    Constant check fraud monitoring to ensure your funds are protected by detecting and preventing unauthorized transactions.

    Key Security Tips

    Protect yourself and your financial information from fraudsters and cybercriminals by following these safe banking tips.

    Sign Up for Banking Alerts

    Protect your hard-earned money by staying on top of your finances with FSCB alerts! Setting up card alerts can help you monitor account activity and flag any suspicious transactions. Don't wait until it's too late, safeguard your accounts today!

    Know how to spot phishing attempts

    Phishing is one of the most common ways cybercriminals attack. Don’t reply or click on any links in unsolicited or suspicious emails or texts. View the tips section below to learn how to spot phishing tactics.

    Pick Strong & Unique Passwords

    Create a different password for each of your online accounts. Don’t use birthdays, anniversaries, pet’s or children’s names, or common phrases like “password” or 123456. Instead, use complex phrases that are at least 8 characters long. Your passwords should include upper and lowercase letters and special characters (numbers and symbols).

    Use multifactor identification

    Enabling multifactor authentication is the best way to prevent fraudsters from pretending to be you. This multi-step account login process requires users to enter more information than just a password. It may require sending a code to your phone via text or scanning your fingerprint.

    Secure your devices

    Update your computer, tablet and phone regularly, as well as any antivirus and firewall software. Use strong privacy settings on your devices to avoid popups and unsafe websites. 

    Have you heard of our Mastercard ID Theft Protection product?

    ID Theft Protect

    FSCB has partnered with Mastercard® to provide ID Theft Protection on qualifying accounts as an added layer of security. To learn more about Mastercard ID Theft Protection and to enroll CLICK HERE.

    Set Up Account Security Alerts

    Enroll in our digital banking platform to stay informed by setting up alerts and easily monitor your accounts via email, phone, or text messages.

    Step One:

    Under the menu tab, click settings.

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    Step Two:

    In Settings under Manage Alerts, click Alert Settings.

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    Step Three:

    Click the toggle next to the alerts you want to turn on or off OR set up a New Alert by clicking the top button.

    Step 3 alerts

    Learn What to Look For

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    How to Report Fraud

    Notice unusual activity on your account?

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    Stay up to date on the latest scam tactics, by going to consumer.ftc.gov/scams. 

    View Our Privacy Policies

    Download Privacy Policy     Download Digital Banking Privacy Policy

     

    At First State Community Bank, we take the security of your account very seriously.

    Protecting your privacy is important to us, and First State Community Bank takes measures to help ensure that your information is secure. We guard against unauthorized access to customer information, and we are committed to taking the appropriate action to protect against fraud.

    As a general business practice, we would not ask for sensitive personal information by unsolicited email, unsolicited phone calls or text messages. If you have any questions or concerns please call 877-955-3722.

    If you receive an email, phone call or text message requesting verification of your Social Security number, account number, password or PIN,

    DO NOT ENTER

    the information. Instead, please contact First State Community Bank at 877-955-3722 for verification before responding to any such request.

    Ways to identify phishing and spoofing emails include:

    Are the URLs Legitimate? The easiest way to identify if an email is legitimate or not, is to simply hover over any URLs the email is trying to get you to visit. You will always want to make sure the link is legitimate and uses encryption (https://).

    Requests for personal information. First State Community Bank will never ask you to reply in an email with any personal information such as your Social Security number, Debit Card number or PIN.

    Urgent appeals. We will never claim your account may be closed if you fail to confirm, verify or authenticate your personal information via email, phone call or text message.

    Offers that sound too good to be true. We will never ask you to fill out a customer service survey in exchange for money, and then ask you to provide your account number so you can receive the money.

    Obvious typos and other errors. These are often the mark of fraudulent emails and websites. Be on the lookout for typos or grammatical errors, awkward writing and poor visual design.

    If you receive a suspicious email that uses First State Community Bank’ name, please contact us at 877-955-3722.

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    First State Insurance Agency and First State Financial Management products are: not a deposit, not FDIC insured, not insured by any government agency, not bank guaranteed and may decrease in value.